FAQ - ah Auto Hermann - Wir glauben an eine Welt ohne Emissionen, die Zukunft ist elektrisch.

Frequently asked questions

Frequently asked questions about ah Auto AG

ah Auto AG is a family-run company with many years of experience in the automotive sector. We offer our customers personal advice, modern mobility solutions and comprehensive vehicle services from a single source.

With us, you get far more than just a vehicle. In addition to vehicle sales, we offer our own workshop, paint shop, car rental, wheel service and a modern car wash. This means our customers benefit from a comprehensive all-round service throughout the entire period of vehicle ownership.

ah Auto AG is known in particular for its wide selection of vehicles, its expertise in e-mobility and its personal, long-term customer support. We also continuously have more than 250 vehicles in stock, available at short notice.

We permanently have more than 250 vehicles in stock. This means many vehicles can be delivered immediately or within a very short time.

Yes. Many of our new cars, used cars, electric cars and commercial vehicles are available directly from stock and can be taken over at short notice.

Yes. E-mobility is one of our core competencies. We provide comprehensive advice to private individuals and companies on electric cars, electric commercial vehicles, charging infrastructure and the economic benefits of e-mobility.

Yes. Our modern workshop takes care of service, maintenance and repair work for a wide range of vehicle brands.

Yes. With our own paint shop and bodywork department, we offer professional repairs and refurbishments directly on site.

Yes. Our modern car wash ensures professional and gentle vehicle cleaning.

Yes. We take care of tyre changes, wheel storage, tyre advice and all services relating to wheels and tyres.

Yes. In addition to vehicle sales, we also offer attractive solutions in the car rental sector.

Yes. We will be happy to appraise your current vehicle and offset its value directly against the purchase of your new vehicle.

Yes. We offer individual leasing and financing solutions for private individuals, self-employed people and companies.

Yes. Depending on the vehicle, you benefit from the manufacturer’s warranty or additional warranty solutions via CAR GARANTIE.

Our customers value the personal advice, high level of expertise, wide selection of vehicles, specialisation in e-mobility and comprehensive all-round service. As a family business, we place great value on long-term customer relationships and personal support.

Frequently asked questions about car leasing

With car leasing, you pay to use a vehicle over a fixed term and a monthly leasing instalment. Unlike buying, you don’t have to finance the entire vehicle price and benefit from predictable monthly costs.

Whether leasing or buying is the better solution depends on your individual needs. Leasing offers financial flexibility, low monthly instalments and the option to drive a new vehicle regularly. When you buy, the vehicle becomes your property directly.

Car leasing offers numerous benefits:

  • Low monthly costs
  • No large initial investment required
  • Financial flexibility
  • Regular vehicle changes possible
  • Modern vehicles with the latest technology
  • Individually adjustable terms and mileage

Yes. Leasing is suitable for private individuals as well as self-employed people and companies. We will be happy to advise you on the various options and find the right solution for your needs.

Yes. For companies, leasing often offers interesting advantages in terms of liquidity and planning. Whether sole proprietorship, SME or fleet customer – we will be happy to prepare an individual offer for you.

As a rule, a valid ID, current proof of income and further information on creditworthiness are required. The exact requirements may vary depending on the leasing company.

A down payment is not mandatory. Many leasing contracts can also be concluded without a down payment. However, a higher down payment can often reduce the monthly leasing instalments.

At the end of the leasing contract, you return the vehicle. You can then decide on a new vehicle or, depending on the leasing model, review further options.

Early termination of the contract is generally possible, but may incur additional costs. We will be happy to advise you on the various options and conditions.

When the contract is concluded, an annual mileage is agreed. This is tailored to your driving behaviour. Excess or shortfall kilometres are settled at the end of the contract in accordance with the leasing conditions.

This depends on the leasing model you choose. If desired, service, maintenance or other additional services can be integrated into the monthly instalment.

Yes. We will be happy to appraise your current vehicle and, if required, offset the value against the financing or use it as a down payment.

Yes. Leasing is possible for many new cars, used cars, electric vehicles, hybrid vehicles and commercial vehicles. We will be happy to show you the available offers.

Yes. Many customers deliberately choose leasing for electric cars because they benefit from predictable costs and can regularly switch to new technologies and higher ranges.

The leasing instalment depends on various factors, including vehicle price, term, mileage, down payment and interest rate. We will be happy to prepare an individual, non-binding offer for you.

Yes. With many new cars, you can choose colour, equipment, rims and other options individually. This gives you a vehicle that perfectly matches your wishes.

We advise you independently and personally, compare different financing options and find the optimal leasing solution for your needs. Benefit from attractive conditions, flexible terms and straightforward processing.

Frequently asked questions about electric commercial vehicles

The purchase price of an electric van can be higher than that of a comparable diesel vehicle, depending on the model. In return, companies often benefit from significantly lower energy, maintenance and operating costs. Especially with regular trips and higher annual mileages, electric commercial vehicles can be more economically attractive over their entire service life. We will be happy to prepare an individual cost comparison for your company.

In many cases, yes. Electric vans offer significantly lower energy and maintenance costs than comparable diesel vehicles. Oil changes, clutch, exhaust systems and many classic wear parts are eliminated. Especially with regular trips and higher annual mileages, companies can save considerable costs over the service life. In addition, depending on the vehicle fleet, further benefits may arise in the area of CO₂ compensation and sustainable mobility.

Electric commercial vehicles offer low operating costs, lower maintenance costs and locally emission-free driving. Especially with daily trips in the regional area of use, companies can significantly reduce their operating costs and at the same time travel more sustainably.

Electric commercial vehicles are particularly suitable for trades businesses, delivery services, municipalities, service companies, horticultural businesses, construction companies and all businesses with regular regional trips and predictable daily distances.

The range depends on the vehicle model, battery capacity, load and usage profile. Modern electric vans today achieve ranges of up to several hundred kilometres per charge, depending on model and equipment.

For many companies, yes. Most commercial vehicles cover significantly fewer kilometres per day than modern electric commercial vehicles can handle with ease. We will be happy to analyse your driving profile and recommend the right vehicle.

At fast-charging stations, many vehicles can be recharged within a short time. Overnight, charging is usually conveniently done at the company site or at home via a wallbox.

Yes. Many companies install their own charging stations or wallboxes on their premises. This allows the vehicles to be charged outside working hours and ready for use again in the morning.

Yes. Electric vehicles have fewer moving parts than vehicles with combustion engines. Oil changes, clutch, exhaust systems and numerous other wear parts are eliminated, which often results in lower maintenance and service costs.

Operating costs are often significantly lower than for comparable diesel or petrol vehicles. In particular, energy costs per kilometre are often much lower.

Modern electric commercial vehicles offer high payloads and load volumes depending on the model, which are more than sufficient for many commercial applications. We will be happy to advise you on the different vehicle variants.

Yes. Many modern electric commercial vehicles can be equipped with a tow bar and have attractive towing capacities for commercial use.

Yes. Trades businesses in particular benefit from low operating costs, predictable daily routes and the advantages of e-mobility. Many vehicles offer large load volumes and high payloads.

Yes. We offer attractive leasing and financing solutions for electric commercial vehicles, vans and company vehicles. We will be happy to prepare an individual offer for you.

Depending on the region, municipality or energy provider, there may be subsidy programmes for electric vehicles or charging infrastructure. We will be happy to inform you about current options.

Electric commercial vehicles impress with lower energy and maintenance costs, pleasant driving behaviour, locally emission-free driving and reduced noise and vibration.

Yes. Depending on the vehicle fleet and usage, companies can benefit from additional advantages and savings potential in connection with the CO₂ exchange. We will be happy to advise you individually.

We offer modern electric commercial vehicles and electric vans for a wide range of applications. Whether delivery service, trades business, commercial customer or fleet customer – we will find the right solution for your requirements.

As a specialist in e-mobility and commercial vehicles, we provide comprehensive advice on vehicle selection, range, charging infrastructure, leasing, financing and CO₂ savings potential. Our goal is to find the most economically viable solution for your company.

Frequently asked questions about electric cars

For many drivers, an electric car is already worth it today. Thanks to low electricity costs, less maintenance and attractive operating costs, electric vehicles can offer significant cost advantages compared to comparable combustion vehicles. Commuters and frequent drivers in particular benefit from the low energy costs. In addition, the public charging network in Switzerland is continually growing, making electric cars increasingly suitable for everyday use.

The range of an electric car depends on the vehicle model, battery capacity, driving style and weather conditions. Modern electric vehicles today achieve ranges of over 300 to 600 kilometres according to WLTP, depending on the model. For most drivers, this is more than enough for everyday use as well as longer trips.

Charging time depends on battery size and charging power. At a fast-charging station, many modern electric cars can be charged to 80 percent within 20 to 40 minutes. With a wallbox at home, a full charge usually takes between 4 and 10 hours, depending on the vehicle.

Yes. Most electric car owners conveniently charge their vehicle at home. A wallbox is particularly convenient, as it charges much faster and more safely than a conventional household socket. We will also be happy to advise you on the right charging solution for your home.

In many cases, yes. Electric cars have significantly fewer moving parts than vehicles with combustion engines. Oil changes, clutch or many classic wear parts are eliminated. This means maintenance and service costs are often lower than for conventional vehicles.

Modern high-voltage batteries are designed for a long service life. Many manufacturers offer warranties of up to 8 years or 160,000 kilometres on the battery. In practice, many batteries achieve significantly higher mileages and retain a large part of their original capacity over many years.

Costs depend on the electricity tariff and the type of charging. Charging at home is usually the cheapest option. Compared to petrol or diesel, energy costs per kilometre are often significantly lower. Public fast-charging stations are a bit more expensive, but offer maximum flexibility on longer journeys.

Yes. Modern electric vehicles have long ranges and can be charged at a steadily growing network of fast-charging stations. For most long-distance journeys, a few short charging stops are enough, and they can be easily combined with a break or a restaurant visit.

An electric car is powered exclusively by an electric motor and drives locally emission-free. Hybrid vehicles combine an electric motor and a combustion engine. Plug-in hybrids can also be charged externally and cover short distances purely electrically.

Electric cars impress with low operating costs, high energy efficiency, quiet driving and direct acceleration. In addition, there are no local CO₂ emissions while driving. Many drivers particularly appreciate the high level of driving comfort and modern technology.

Yes. At ah Auto AG, we offer attractive leasing and financing options for electric cars. We will be happy to prepare an individual offer tailored to your needs and budget.

Our range includes modern electric vehicles from various manufacturers – from compact city cars and family cars to electric commercial vehicles. Discover our current electric cars or contact us for personal advice.

Frequently asked questions about service, maintenance and workshop

Regular maintenance helps ensure the safety, reliability and value retention of your vehicle in the long term. It also allows potential defects to be detected early and expensive consequential damage to be avoided.

The recommended service intervals depend on the vehicle manufacturer, model, age and mileage. Modern vehicles often have service indicators that show the optimal time for the next maintenance. Regular maintenance contributes significantly to preserving the value and operational safety of your vehicle.

Yes. Our workshop carries out service, maintenance and repair work for numerous vehicle brands. We will be happy to advise you individually about your vehicle.

Yes. With the help of modern diagnostic systems, we can analyse electronic faults and technical problems quickly and precisely. This allows faults to be rectified efficiently and unnecessary repair costs to be avoided.

During vehicle diagnostics, the vehicle’s electronic systems and control units are read out and checked. This allows sources of faults to be identified quickly and rectified in a targeted manner.

During vehicle diagnostics, the electronic systems, control units and fault memory of your vehicle are read out. This allows technical problems, warning messages or hidden faults to be detected quickly and specifically.

Diagnostics are recommended in particular if there are warning messages in the vehicle, technical problems, loss of power, unusual noises or before major repairs.

The engine warning light can have various causes – from minor sensor faults to technical problems with the engine or exhaust system. Prompt vehicle diagnostics help identify the cause quickly and avoid more serious damage.

Yes. We professionally prepare your vehicle for the motor vehicle inspection (MFK) and, if desired, take care of the complete organisation including pre-check and presentation.

In Switzerland, the motor vehicle inspection (MFK) takes place at regular intervals. The exact timing depends on the age and type of vehicle. As soon as you receive an invitation for the MFK, we will be happy to support you with the preparation and presentation of your vehicle.

During MFK preparation, your vehicle is checked technically and any defects are rectified before the inspection. This increases the chances that your vehicle will pass the inspection without objections.

Costs depend on the condition of the vehicle and the scope of the necessary preparatory work. We will be happy to check your vehicle and provide you with a transparent offer for MFK preparation.

Yes. We offer professional tyre and wheel changes for summer, winter and all-season tyres.

A rule of thumb is: summer tyres from Easter to October and winter tyres from October to Easter. However, the decisive factors are the actual temperatures and weather conditions.

Yes. In our wheel hotel, we store your wheels professionally and space-savingly until the next seasonal change. This saves you space and ensures optimal storage.

The costs for a wheel hotel depend on vehicle size, wheel size and the additional services you want. We will be happy to inform you about our current offers for professional wheel storage.

Professional storage protects tyres and rims from moisture, temperature fluctuations and unnecessary strain. This extends the service life of your wheels and tyres.

Important signs are low tread depth, uneven wear, damage or older tyres. We will be happy to check the condition of your tyres and advise you on any replacement.

Yes. We advise you on selecting the right tyres and rims for your vehicle and, if desired, take care of the complete fitting.

Yes. Our workshop carries out repairs of all kinds – from minor repairs to extensive technical work.

In many cases, yes. Electric vehicles have fewer wear parts and do not require oil changes. This means maintenance and service costs are often lower than for comparable vehicles with combustion engines.

Yes. With our modern paint shop, we carry out professional paintwork, touch-ups and refurbishments for vehicles of a wide range of brands.

Yes. So that you stay mobile, we will be happy to provide you with a replacement or rental vehicle, subject to availability.

Yes. With our car rental service, we offer various rental vehicles for private individuals and companies.

You benefit from state-of-the-art diagnostic technology, qualified specialists, personal advice and a comprehensive all-round service. Workshop, vehicle diagnostics, tyre service, MFK preparation, wheel hotel, paint shop, car rental and vehicle sales – you get everything from a single source with us.

Yes. Contact us by phone, email or via our contact form. We will be happy to arrange a suitable appointment for your vehicle.

Frequently asked questions about the CO2 exchange

The CO₂ exchange makes it possible to use CO₂ savings from electric vehicles economically. By crediting low-emission vehicles, CO₂ charges can be reduced or offset. This creates financial benefits for companies, vehicle importers and vehicle owners.

By crediting electric vehicles or CO₂ credits, CO₂ costs can be reduced. Depending on the vehicle fleet and individual situation, this can result in considerable savings in some cases.

Yes. Especially with vehicles with high engine output and correspondingly higher CO₂ emissions, the CO₂ exchange can offer interesting savings opportunities. By combining with electric vehicles or corresponding CO₂ compensation, costs can sometimes be reduced significantly.

In many cases, yes. Especially with high-performance vehicles with higher CO₂ emissions, attractive savings can be achieved by using CO₂ compensation. We will be happy to review your individual situation and show you the possible benefits.

The CO₂ exchange is particularly interesting for sports cars, luxury vehicles, high-performance SUVs, company vehicles and vehicle fleets. The higher a vehicle’s CO₂ burden, the more interesting potential savings can be.

Yes. Not only companies, but also private individuals with high-performance vehicles can benefit from suitable solutions depending on the situation.

Yes. Companies with several vehicles often benefit particularly strongly. Depending on the number and type of vehicles, attractive savings potential can arise.

Thanks to our position as an official major importer and our experience in e-mobility, we can offer individual solutions to make optimal use of CO₂ compensation. We will be happy to review your situation and show you the possible savings potential.

In many cases, yes. We will be happy to analyse your current vehicle fleet and check which options are available for optimisation and cost reduction.

Possible savings depend on various factors, in particular vehicle type, CO₂ emissions, number of vehicles and current market conditions. We will be happy to prepare an individual calculation.

Yes. The CO₂ exchange is based on the applicable legal framework and recognised mechanisms for CO₂ compensation and emissions reduction.

As an official major importer, we have extensive experience in e-mobility, CO₂ compensation and vehicle import. We support private customers, companies and fleet operators in finding the best possible solution and making optimal use of existing savings potential.

Yes. We will be happy to review your current situation and show you, without obligation, which options and savings potential are available to you.

Contact us with the vehicle data or a list of your vehicles. We will check free of charge and without obligation whether and to what extent participation or savings are possible.

Rising requirements for CO₂ reduction and increasing e-mobility make the CO₂ exchange an attractive way for many private individuals, companies and fleet operators to optimise costs while also contributing to more sustainable mobility.

Frequently asked questions about new cars

We offer a carefully selected range of new cars at very attractive prices. You benefit from the full manufacturer’s warranty, state-of-the-art equipment and our comprehensive workshop service – all from a single source in Ebnat-Kappel.

No, with us you buy from our current new-car range. The vehicles are already configured and usually available quickly. We will be happy to advise you on which model best suits your wishes.

Many of our new cars are available as stock or immediate vehicles and can be taken over at short notice. We will inform you transparently about the exact delivery times.

Yes. We will be happy to prepare tailor-made financing or leasing offers with flexible terms and attractive conditions.

All new cars are delivered with the manufacturer’s full warranty. If desired, we also offer additional service packages or warranty extensions.

Many of our new vehicles (especially electric and hybrid models) qualify for cantonal subsidies and reduced motor vehicle taxes. We will show you the current options for your canton.

Of course. We will make you a fair offer for your used car and will be happy to offset it against the purchase of a new car.

No. Our in-house workshop looks after new and used cars equally professionally – including service, maintenance and high-voltage work on electric vehicles.

Yes, absolutely! We will arrange a test drive with you in the available new cars so you can experience the driving feel and equipment for yourself.

You get the latest vehicles on favourable terms, full manufacturer’s warranty and the personal, competent service of an independent, owner-managed dealership with strong e-mobility expertise.

Frequently asked questions about used cars

Yes. A used car often offers excellent value for money. Since the greatest depreciation happens in the first few years, you benefit from an attractive purchase price while still getting modern technology and high reliability.

A new car has never been registered and is in delivery condition. A used car has already been used and registered. In return, used-car buyers often benefit from a significantly lower purchase price and less depreciation.

Yes. Our vehicles are carefully inspected before sale and professionally prepared. This ensures you can take over your new vehicle in the best possible condition.

Yes. For many vehicles, we offer attractive warranty and extended-warranty solutions via CAR GARANTIE. This gives you additional security and protection against unexpected repair costs.

Depending on the warranty package selected, important vehicle components are covered against unexpected defects. We will be happy to inform you about the available warranty solutions for your desired vehicle.

Yes. We offer attractive leasing and financing options for used cars. We will be happy to prepare an individual offer that perfectly matches your budget and needs.

Yes. We will be happy to appraise your current vehicle and offset its value directly against your new used car. This makes changing vehicles particularly easy and straightforward.

That depends on your requirements. Many customers choose young used cars or ex-demonstrators, as they combine modern technology with an attractive price. However, the decisive factors are the vehicle’s condition, service history and care.

Important criteria are the vehicle history, technical condition, number of previous owners, service history and any warranty offers. When buying from a reputable specialist dealer, you benefit from additional security and transparency.

A young used car refers to vehicles that are usually only a few years old and have comparatively low mileage. They often offer near-new-car quality at a significantly more attractive price.

Used cars are pre-owned vehicles. Demo cars are usually used by the dealer and often have only a few kilometres on the clock. Demo cars also often come with particularly extensive equipment.

Many of our vehicles are accident-free. We will be happy to inform you transparently about the vehicle history and answer any questions about your desired vehicle.

A complete service history is an important indication of regular maintenance and care of the vehicle. It creates transparency and increases security when buying a vehicle.

Maintenance costs depend on the vehicle model, age and engine type. However, used cars often benefit from a significantly lower purchase price and less depreciation.

Yes. We even expressly recommend a test drive so you can see the condition, comfort and driving characteristics of your desired vehicle for yourself.

That depends on your individual needs. If you’re looking for the lowest entry price and attractive value for money, you’ll often choose a used car. If you prefer the latest technology, full manufacturer’s warranty and individual configuration, a new car is usually the better choice.

You benefit from carefully selected vehicles, personalized advice, attractive financing and leasing options, as well as additional warranty solutions through CAR GARANTIE. Our goal is to make your vehicle purchase as transparent, secure, and straightforward as possible.